Website Privacy Policy

Patient First Medical Group, PA ("we," "us," or "our") respects your privacy. This policy explains how we handle information collected through [insert public website address] and its online features.

Our separate Notice of Privacy Practices explains how we use and disclose protected health information and describes your rights under applicable health privacy laws. This website policy does not replace that notice or authorize additional uses of your medical information.

Information you provide

Depending on the feature you use, you may provide your name, date of birth, telephone number, contact preferences, appointment details, insurance information, or a message to our office. A prescription refill request may include your medication, dosage, and pharmacy information.

Please provide only the information needed for your request. Do not enter payment card numbers, Social Security numbers, or detailed medical records into a general contact form or chat. Use the designated patient portal or contact our office for guidance about sending medical information.

Technical information and cookies

Your browser may let you block or delete cookies. Some features may not work as intended when required cookies are disabled.

How we use information

We use information you submit to respond to questions, process appointment and refill requests, communicate about requested services, and support the operation of the practice. Information may also be used to investigate technical problems, maintain security, and meet applicable legal obligations.

Service providers and information sharing

Website features may involve vendors that support scheduling, the patient portal, payments, communications, hosting, or other practice services. Information needed to provide a feature may be processed by the relevant provider. When protected health information is involved, applicable health privacy requirements govern its use and disclosure.

We may disclose information when required by applicable law. This policy does not authorize disclosures that health privacy law prohibits.

Messages and online requests

Do not use website forms, chat, email, or text messages for a medical emergency. Call 911 or go to the nearest emergency department.

Ordinary email and text messages can create privacy risks, including messages being viewed on shared devices. Contact us to discuss communication preferences or a more appropriate way to send sensitive information. Providing a telephone number through a form does not, by itself, authorize every type of message or marketing communication.

Patient portal and other websites

The website may link to a patient portal, payment service, map provider, or other external website. Those services may have their own privacy notices and terms. Review them before entering information. Their notices do not remove any obligations we have under applicable law.

Retention and security

No internet transmission or storage method can be guaranteed completely secure. If you suspect that information sent to us has been accessed improperly, call our office.

Your choices and requests

You may contact us to ask about information you submitted, correct contact details, or discuss communication preferences. We may need to verify your identity before acting on a request. Some records must be retained for legal or care-related reasons.

Updates and contact

We may revise this policy as website features or practices change. The effective date above identifies the current version. When required, we will provide additional notice or obtain consent before making a change that affects your information.

Patient First Medical Group, PA

• 7151 Colleyville Blvd, Suite 103, Colleyville, TX 76034.
• Telephone: (817) 416-1931.
• Privacy contact: Contact Us